WordPress e-Commerce Plugin News

ShopperPress Plugin

August 2, 2009 · 1 Comment

When you compare ShopperPress next to Yak or WP e-Commerce it doesn’t take you long to figure out the authors of this Plugin are more bark then they are bite. The themes are less then appealing and the features are lacking many fundamental e-Commerce features that are expected in this day and age (for example just compare the shipping options available in each of these Plugins).

One must compliment the authors on their marketing talk. Unfortunately their walk don’t talk. Our recommendation, at least for the foreseeable future is to stick with the Plugins that pack the most punch and takes the biggest bite and for your online business we reccomend you use the WP e-Commerce Plugin or the Yak Plugin.

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WP e-Commerce on WP 2.8

July 7, 2009 · Leave a Comment

Dan Milward from Instinct just sent through this link:
http://apps.instinct.co.nz/wp-2.8.1/products-page/

This link demonstrates the WP e-Commerce Plugin working on a WordPress 2.8 + website. We really like how fast it runs and we’re looking forward to the full release. Good work guys and its nice to know that you like the Transformers too!!

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Create an eCommerce Website with WordPress in under 5 minutes

June 17, 2009 · Leave a Comment

In this 5 minute tutorial Adam Purcell of Hungry Dog Media walks you through all of the steps needed to create your first eCommerce website with WordPress and the WP e-Commerce Plugin.

- Watch Video Tutorial

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Shopp underwhelms

June 17, 2009 · Leave a Comment

The latest Shopp 1.0.6 update totally underwhelms. We’ve had a play and after a quick look at the full feature list we have nothing really interesting to report back asisde from the obvious and necessary modifications for WordPress 2.8 compatibility.

In order of preference our WordPress e-Commerce Plugin reccomedations are still as follows:

  1. WP e-Comemrce
  2. Yak
  3. eShop Plugin
  4. Shopp

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Vanilla Cart WP e-Commerce

May 25, 2009 · Leave a Comment

A new theme for the WordPress e-Commerce Plugin has been released. You must check this Theme out – its very nice and I’ve tested in on the new WP e-Commerce 3.7 beta release – very nice.

Download Vanilla Cart Theme

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Paypal Website Payments Pro VS Payflow Payment Gateway

May 24, 2009 · 7 Comments

Okay so if you were wondering what the difference between Paypal Website Payments Pro and Payflow Payment Gateway then this is for you. I just read an article titled ‘understanding the new paypal‘ and finally it makes sense.

  • Express Checkout (WPP): Activate it on your store if you want to provide an alternative checkout option, similar to Google Checkout. When you activate Direct Payments, Express Checkout is also enabled automatically (this is a PayPal requirement)
  • Direct Payments (WPP): an easy way to support credit card payments on your store, without having to get an Internet Merchant Account through your bank.
  • PayFlow Pro: a more robust payment gateway that is the way to go if your store gets/is busy (several hundred orders a day). You do need an Internet Merchant Account.
  • PayFlow Link: if you use a professional shopping cart, you don’t need it.

(WPP) = this is part of PayPal Website Payments Pro.

Massimo Arrigoni asks Matt Watts, business development manager at PayPal what the differences are – and here are some of the things he said.

What are the main differences between Website Payments Pro and PayFlow Pro, in terms of features?

Website Payments Pro combines a gateway and merchant account into a single solution. Merchants intending to use this service open a PayPal business account, submit an application, and are vetted accordingly. The reporting functionality is limited with Website Payments Pro, so for any merchants who are transacting over about two-hundred orders monthly, they’d most likely want to use PayFlow Pro. PayFlow Pro is a gateway only and requires the merchant to find their own banking relationship for the Internet Merchant Account. PayFlow’s functionality is more advanced from a reporting standpoint, so reconciliation of transactions is much easier.

When would you advise a company to adopt WPP vs PayFlow Pro? What are the elements that should trigger a decision towards one solution versus the other?

If the merchant is new to the e-commerce landscape, they’re probably better off working with WPP for processing, simply because it’s an all-in-one solution that is inexpensive. However, for merchants who are established, process numerous orders daily and need more advanced reporting, then PayFlow Pro is the better solution.

[Massimo's note: getting an Internet Merchant Account for Payflow Pro is probably harder than getting approved for Paypal Website Payments Pro, especially if you have a brand new business].

Could a store have both PayPal Website Payments Pro and PayFlow Pro active ( e.g. to use PayPal Express)?

It would be possible for a merchant to have PayFlow Pro and WPP active on their site. However, merchants typically have one gateway and one merchant account for direct credit card payments. When Express Checkout has been integrated into a shopping cart like ProductCart, then it can be used with any gateway the merchant wants to use (ie. If the merchant is using Authorize.net, PayFlow, or WPP, they’ll be able to add Express Checkout).

[Massimo's note: assuming your shopping cart supports both, you would not activate Direct Payments and PayFlow Pro on the same store, since to the user they look the same = a credit card form on your Web store. But you might indeed want to have Express Checkout active together with another payment option (e.g. Authorize.net or another payment gateway). If you enable WPP Direct Payments, then Express Checkout is enabled automatically].

When would you advise a company to adopt PayFlow Link?

PayFlow Link merchants typically don’t have much experience with e-commerce and they want a solution where they can cut and paste HTML into their website to post payments to our secure form. Since most shopping carts have other payment gateways integrated and merchants don’t need to worry about the integration, PayFlow Link becomes irrelevant since the primary market it serves is lower-level, new merchants who can’t integrate API-based solutions.

[Massimo's note: Back in the old days when SSL certificates cost hundreds of dollars a year, a payment system like Payflow Link was a popular option as you would send customers to a secure page, outside of your Web site, and didn't have to buy an SSL certificate. But... it's 2007 and the cost of SSL certs has come down dramatically, so having your own SSL certificate should be a no-brainer if you are serious about running a professional ecommerce store.]


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WP e-Commerce Plugin on wordpress.tv

May 24, 2009 · 1 Comment

A new video on how to customize your WordPress e-Commerce site has been launched on the WordPress.TV website and rumor has it many more are on the way.

View Tutorial

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eBay and Amazon directors to speak at Catalyst UK

February 23, 2009 · Leave a Comment

“Hitting high growth on the world’s online marketplace” will be the topic for Mark Lewis, eBay UK MD, when he speaks at ChannelAdvisor Catalyst next month. Unsurprisingly the eBay session where Mark spoke last year was one of the most well attended sessions, and one at which he announced free gallery and the move towards lower cost insertion fees. I’d expect it to be equally well attended this year, eBay haven’t made any platform or pricing changes so far in 2009 but if there are any in the pipeline I’d expect to Mark give a preview.

Read More

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Geek Credits: Web Currencies vs. Local Currencies

February 22, 2009 · Leave a Comment

http://www.excitingcommerce.com/2009/01/net-worth-09-the-decentralization-of-currency-and-geek-credits.html

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Tips to Improve Online Retail Sales

February 8, 2009 · 1 Comment

An old article from www.retail-ecommerce.com that deserves some fresh attention.

So, you want to improve your online sales. But generating higher online sales this holiday season could be a tough task due to the sluggish economy. This time around, it will be a challenge to lure people to shop. Many online shoppers will be looking for better deals, better offers and other sound benefits before making purchases.

Out there in the Internet marketspace, many retailers persuade users and sell their products by offering convenient offers and affordable options. Online retailing is truly a dog eat dog world, online retailers have to provide a better and a favorable shopping experience during these tough times if they do not want fall out of the race.

Let me quickly walk you through some tips that could help your online store get more visibility, traffic and sales. But, all these tips and tricks are subject to testing, you never know which trick would result in conversion, unless you test it.


  • Do a basic SEO
  • Don’t Ignore PPC
  • Get Listed in CSEs
  • Offer Comprehensive Product Information
  • Provide “The Touch Factor”
  • Look and Feel with holiday flavor
  • Product Reviews
  • Work on Pricing Module
  • Provide Offers and Benefits
  • Cross Sell the Right Products
  • Don’t forget Cross-Channel Shoppers
  • Checkout Process
  • Delivery Time Matters
  • Provide Effective e-Communication Option

Do a Basic SEO:

Basic Search engine optimization can do wonders, as it would bring good amount of traffic to your online store. So, what’s included in Basic SEO? Page title, Meta description, unique product contents, heading, clear cut site navigation, static URL, image optimization, and Back link from relevant websites. I recommend you to follow these posts to understand more about ecommerce SEO. Don’t employ any black hat techniques to win over search engine placements.


Don’t Ignore PPC Marketing:

Pay per Click marketing is one of the surest ways to get targeted traffic to your web store. It is advisable to conduct PPC campaign for your new products, top selling products, gift items, promotional products and so on. You can start your PPC marketing campaign either with Google Ad words, or Yahoo Search marketing. There are number of free coupons for Google ad words that are available, you may consider getting them to test your campaign. Some web hosting companies may provide you with these coupons as promotional offers with their domain and hosting solutions.


Get Listed In Comparison Shopping Engines (CSEs):
Getting your product catalog listed in shopping channel is one of the finest internet marketing strategies to pull in traffic to your web store. To start with CSE marketing campaign, you can list popular or top selling products to some of the free comparison engine websites like Google product search, live product search, etc. Before starting a full-fledged campaign, it is imperative to understand the complexities and data feed requirement formats of each CSE and prepare them accordingly.


Offer Comprehensive Product Information:

Online buyers don’t just buy products randomly through the Internet; they conduct careful online research about the product before making a final purchase. Since an online shopper does not get the opportunity to touch and feel the product; therefore the retailer has to compensate this by providing as much information as possible about the product with effective call-to-actions to persuade the shopper to buy. Lack of product information gives shoppers a chance to navigate to other sites, thereby decreasing the probability of returning to your site and hence resulting in a lost sale.


So, what constitutes a good online product catalog?

  • Product Name
  • Product Images…
  • Product description (long and short description) with clear cut marketing message and call-to-actions
  • Highlight product features and benefits,
  • Product specifications,


Below is a good example of a product page…

Provide Product Reviews:

As a part of gathering more information about the product, online shoppers tend to look at user reviews to know the effectiveness of the product. And sometimes, these reviews influence online shoppers to purchase the product or not. Allow your online shoppers to review the products you sell.


Provide “The Touch Factor”:

One major disadvantage in online shopping is that buyers cannot touch or feel the product physically. The best way to overcome this drawback is to provide high quality product picture. A better idea is to provide multiple product pictures in different views and angles along with the context of use.

Below is a good example for your reference...


Also watch the video interview of conversion expert Bryan Eisenberg explains about the importance of product image and optimization techniques. Thanks to Sir Wilson of “Web Marketing Today” for conducting such a great interview.


Look and Feel with holiday flavor:

Retailers should be flexible enough to add new fresh holiday graphics/pictures in their web store. As an online retailer, you should be aware of each holiday occasions and re-design or add specific occasion pictures or graphics to enhance the overall site design and shopper’s shopping experience.


Work on Pricing Module:

Effective marketing and advertisements are not the only key mantra to improve your online sales. Pricing is one of the obvious factors which influence online buyers while making buying decisions. The strategy here is not to under price or over price the product you sell, but to offer a competitive and reasonable price for your products. It is advisable to analyze various online marketplaces to understand the prices quoted for your products and make adjustments accordingly.

Offer Unique Benefits:
Offer unique benefits to online buyers to grab their attention. Do not just offer the benefits in terms of product price. You should also include offers, like discounts, coupons, free gifts, free shipping, etc. These factors will entice online buyers to shop more. Here is a clear data for the term “Free Shipping” from Google search trend tool.

From the below graph you can identify that there has been a steady growth in the consumer expectation for the term “free shipping”.
Cross/Up sell smartly:

Cross/Up selling is one the best ways to make additional sales. You have to cross sell only those products that are more or less related to the products that a customer has already bought. It is wise to suggest a photo printer rather than an MP3 when a customer buys a digital camera. On the other hand, you can up-sell items that are not related to the product that the customer has bought, Example: Free Shipping on orders that exceed $200.


Don’t forget Cross-Channel Shoppers:
If you are a click and mortar retailer, you should consider serving cross channel shoppers. A cross channel shopper is the one who searches products through internet, reads its reviews, find better deals and makes the final purchase at a retail store.Take a look at the following chart by emarketer.com

Easy Checkout Process:
Most of the online retailers lose sale during the checkout process. If an online shopper is not comfortable with your store’s checkout process, then there is a high chance of shopping cart abandonment.

So, what are the reasons that could force an online shopper to ditch your shopping cart?

  • Hidden Charges
  • Capturing too much of information (lengthy process to complete)
  • Register before buying
  • High shipping cost, etc…


Delivery Time Matters:
Informing an online shopper about when he/she would be getting the product to his/her door step really matters a lot.


Provide Effective E-Communication Option:
One of the finest techniques to grow sales and serve online customers is to provide various forms of e-communication, such as Live Customer Support, FAQ, Phone Support, Email Option, etc… The more options you provide, the more are your chances of earning trust and closing sales.


These are just few great tips that would help a web store owner to improve traffic and sales. If you have tried and tested other tricks, then please feel free to discuss here.

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